A Conversation with Veronica McMillion, LPC-C: Building Resilience, One Step at a Time

by Tiffany Todd, LSW

Veronica’s interests and specialties include: Obsessive/Compulsive Disorder (OCD), Body Focused Repetitive Behaviors, Relationship Conflict, Parenting Challenges, Self-Esteem Issues, Work-Related Stress, Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Exposure & Response Prevention (ERP). 

We recently sat down with Veronica McMillion, a dedicated therapist whose approach to mental health combines evidence-based practices with a deep empathy for her clients’ unique experiences. In our conversation, Veronica shares how her work in Cognitive Behavioral Therapy (CBT) and Exposure and Response Prevention (ERP) empowers individuals to overcome obstacles and build lasting resilience. Through her words, it’s clear that Veronica is not only passionate about helping others but also committed to fostering a therapeutic environment where clients can truly thrive. Dive into her story and discover what makes her approach so impactful.

IVPC: Veronica, it’s so great to have you with us today. Can you start by telling us what clients can expect when they work with you?

Veronica McMillion: Thank you, Tiffany—it’s a pleasure to be here. When clients come to me, I make it a priority to really get to know them before diving into treatment goals. I believe that understanding someone on a deeper level is crucial for effective therapy. My approach is heavily rooted in CBT, where I help clients recognize and challenge their thought patterns. I want them to leave therapy with practical coping tools that they can carry with them long after our work together ends.

IVPC: That emphasis on building a strong foundation resonates with me. It’s easy to overlook the importance of that connection.

Veronica McMillion: Exactly. Without it, you miss out on the nuances that are so vital to truly understanding a person. I think that’s where therapy can really shine—it’s not just about addressing symptoms but understanding the whole person. Each client brings a unique history, perspective, and set of challenges, and I strive to tailor my approach to fit their individual needs.

IVPC: What do you find most fulfilling about being a therapist?

Veronica McMillion: For me, it’s the privilege of being let into someone’s inner world. There’s something incredibly rewarding about witnessing a person’s journey toward self-awareness and resilience. It’s not something we often get in our daily lives, that level of intimacy and trust. I never take that for granted. I also love those moments of breakthrough—when a client suddenly sees things from a new perspective or achieves a goal they’ve been working toward. It’s those moments that remind me why I do this work.

IVPC: That’s beautifully said. What keeps you motivated in this line of work?

Veronica McMillion: There’s always something new to learn, and that keeps me engaged. Mental health is an evolving field, with new research and practices emerging all the time. I love the idea that I can always grow and improve as a therapist. For instance, I often come across classic mental health books in little free libraries around my neighborhood. It feels like uncovering a hidden treasure, and that excitement for learning keeps me motivated. Plus, I’m constantly inspired by my clients—their strength, resilience, and willingness to face difficult challenges. It pushes me to give my best every day.

IVPC: I love that image—finding a gem in a little free library! It really speaks to your passion for continuous learning.

Veronica McMillion: Absolutely! There’s a sense of discovery that never gets old. Whether it’s learning something new from a book, attending a workshop, or simply having a deep conversation with a client, there’s always something that adds to my understanding and skills as a therapist.

IVPC: What do you wish more people understood about seeking mental health treatment?

Veronica McMillion: I wish there was less stigma around it. Seeking therapy doesn’t mean there’s something wrong with you—it’s just a part of taking care of your overall well-being. Everyone can benefit from having a space where they can be heard and supported. Mental health isn’t just about treating a diagnosis; it’s about understanding and improving the quality of your life. I also wish more people understood that therapy is a process—it takes time, and it’s not always a linear journey. There are ups and downs, and that’s completely normal.

IVPC: That’s so important for people to hear. Are there any specific tools or resources you frequently recommend to your clients?

Veronica McMillion: Mindfulness is a big one. It helps in understanding and coping with our emotions. I also focus a lot on cognitive distortions—those negative thought patterns that can hold us back. I often give clients a list of these distortions to help them recognize and challenge them in their daily lives. It’s a powerful tool for building self-awareness and breaking down barriers to self-care. Additionally, I encourage clients to engage in activities that bring them joy and fulfillment, whether that’s spending time in nature, pursuing a hobby, or simply practicing self-compassion. These are the things that often get overlooked when we’re struggling, but they’re so important for our mental health.

IVPC: Identifying those barriers is such a crucial step. It’s amazing how much those thoughts can influence our actions.

Veronica McMillion: Exactly. Once you’re aware of them, it’s easier to start making changes. And it’s not about eliminating all negative thoughts—that’s unrealistic—but about having the tools to manage them when they do arise. It’s about finding that balance where you can acknowledge your thoughts and feelings without letting them control you.

IVPC: You’ve mentioned a few specialties like OCD and anxiety. Can you tell us more about your areas of expertise?

Veronica McMillion: Sure! I work a lot with OCD, anxiety disorders, and depression. One of the main approaches I use is Exposure and Response Prevention (ERP), which is incredibly effective for treating OCD and anxiety. It’s all about helping clients face their fears in a safe and controlled way, which can be transformative. I also use exposure therapy for phobias and general anxieties, along with CBT for depression. It’s all about finding the right approach for each individual. I also have experience working with trauma, and I integrate trauma-informed care into all of my work, ensuring that clients feel safe and supported throughout the process.

IVPC: ERP is such a powerful tool. It’s wonderful to see how much it can help people.

Veronica McMillion: It really is. It can be challenging, but the results are often life-changing. It’s about giving clients the confidence and skills to face their fears, rather than avoid them. And that’s incredibly empowering. It’s not just about reducing symptoms; it’s about reclaiming parts of their lives that they may have lost to anxiety or fear.

IVPC: For someone considering therapy for the first time, what advice would you offer?

Veronica McMillion: I’d say, come as you are. Therapy isn’t about presenting a polished version of yourself; it’s about being honest and open, even when it’s difficult. The goal is to create a space where you can explore and understand yourself without judgment. And remember, it’s okay to feel unsure or nervous—those feelings are completely normal. The most important thing is to take that first step. Therapy is a partnership, and finding the right therapist who you feel comfortable with is key. It might take a few tries to find the right fit, and that’s okay too.

IVPC: That’s great advice. And finally, do you have a personal mantra or philosophy that guides your work?

Veronica McMillion: I like to take life one day at a time. It’s a simple idea, but it helps me stay grounded and focused on what matters. I also believe that every life has equal purpose and meaning, and I strive to help my clients find that in their own lives. It’s about recognizing the inherent value in each person and helping them see that in themselves. I also believe in the power of resilience—that no matter what challenges we face, we have the capacity to overcome them and grow from them. That belief guides everything I do in my work.

IVPC: That’s a beautiful philosophy. Thank you so much, Veronica, for sharing your insights with us today.

Veronica McMillion: Thank you, Tiffany. It’s been a pleasure to talk with you.

Interview edited for length and clarity

InnerVoice Psychotherapy and Consultation is located in Chicago, IL and Skokie, IL.

Book with Veronica here.