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CLIENT SATISFACTION SURVEY

Frequently Asked Questions

InnerVoice PC

We schedule clients Monday-Saturday in the morning, afternoon, and evening.

1. What are your business hours?

During the initial appointment, we will discuss what brings you into counseling, your presenting symptoms, needs for counseling, scheduling and financial concerns. During your first session, you will be asked about your current situation, how long it has been going on, and what efforts you have made to deal with it. In addition, we will discuss what your strengths are, your support system, and your family, peer, and intimate relationship history. If applicable, you may be asked to complete homework assignments for the next session. Each homework assignment is individualized and tailored with the therapeutic goals.

2. What can I expect from the counseling process?

That depends on your goals. For some clients 4-6 sessions (once a week) of brief therapy is needed to reach goals. Other clients feel that more sessions are needed. The length of time you are in counseling depends on your commitment, time, effort and desire for change. Clients who are in therapy for a longer period of time may also choose to space out their sessions to bi-weekly, monthly, or on an as-needed basis. Our clinicians will work closely with you to help determine if counseling needs to continue or come to a close.

3. How long will I be in therapy?

No. However, we do collaborate with psychiatrists in Chicago as well as the suburbs. If requested, we can provide you with contact information. 

4. Do you prescribe medication?

We see a range of clients who are motivated to make change in their lives. This may include working with individuals, couples or families dealing with depression, anxiety, self-esteem, life transitions, and relationship issues. 

More specifically, our clinicians have experience treating the following areas: Anxiety Disorders, Emotional Growth and Development, Depression, Self-Esteem, Adolescent Issues, Anger Management, Assertiveness, Behavior Disorders, Bipolar Disorder, Career Issues, Co-Dependency, Compulsive Overeating, Compulsive Spending, Couples' Issues, Divorce, Family Systems, Grief, Headaches, Identity Issues, Life Management Issues, Obsessive-Compulsive Disorders, Panic Attacks, Parenting Issues, Post-Traumatic Stress Disorders, Relationship Issues, Stress, Substance Abuse, Traumatic Stress, Weight Management, Women's Issues, and Work Issues.

5. What kind of clients do you usually work with?

The average cost of each 50 minute session is between $80-90. We contract with a number of health insurance companies which will usually provide partial coverage for mental health treatment. For clients who do not have insurance or choose not to use their medical benefits, self-payment is accepted with the possibility of an administrative discount if necessary. We work with clients to find a fee that feels comfortable to maintain continuity in the therapeutic process. Payment is due at the time of your visit.

6. How is therapy paid for?

Please provide 48 hour notice and client is responsible for a $75.00 cancelation charge.

7. What is your cancellation policy?

Many people see dandelions as undesirable weeds, but at InnerVoice we see the beauty in them. Years ago we chose to incorporate dandelions in the company logo because on the surface, the dandelion is a simple plant that can be found anywhere, but underneath it has deep, complex roots that make it strong and resilient. In it's seed form, children blow on them to make wishes, symbolizing childhood hopes and dreams. When the seeds travel in the wind, they represent each of our lives and the individual journey we all take to find our own identity and our InnerVoice.​

8. What does the dandelion represent in our name?

Therapy, Consultation, Training, & Workshops

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